Containment Protocol
Every service call begins with continuous heavy canvas floor runners laid from the front entry directly to the fireplace base. Industrial HEPA negative-air collectors run continuously during mechanical flue brushing to capture microscopic soot particles before they drift into room air.
Our technicians wear clean boot covers and inspect gaskets, dampers, and firebox refractory panels without leaving dark carbon residue on hearth mantels, rugs, or nearby furniture.
Inspection Policy
We guide dual-angle digital imaging cameras down the full length of the flue interior while you watch the high-resolution monitor. You inspect cracked clay tiles, missing mortar joints, and stage-three creosote deposits alongside the sweep, ensuring every maintenance recommendation is grounded in visible structural evidence.
Speak directly with our on-duty technicians to confirm damper integrity, clean out hazardous soot buildup, and prepare your fireplace for safe seasonal burning.
